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FAQ

Q: Why should I use natural soap?

A: L&C soap is made of simple ingredients like coconut oil and essential oils which is better for your skin, and for the environment. Bar soap is a great multi-tasker; it can be used as hand soap, body wash, shaving cream, shampoo, and facial cleanser! You aren't paying for water when you purchase bar soap, and all of the packaging is recyclable! See this blog post for more reasons!

Q: How long does a bar of soap last?

A: Each bar can last more than a month depending on usage. Make sure to always dry the bar out between uses, and don't leave it in standing water.

Q: What's the shelf life?

A: These bars will still be good to use after a year, however, the scent may have faded somewhat.

Q: Are essential oils safe for me?

Because of the low amount of EO's used (<3%), and the fact that soap is a wash off product, most people should have no issues with them. Suggested usage rates can be found here. That being said, you should use with caution during pregnancy and on children. Always test for skin sensitivity prior to widespread use and keep out of eyes, ears, nose, and mouth. If you experience any irritation, discontinue use immediately. If you have any other concerns or medical conditions, please speak with your doctor first. 

Alternatively, if you would like to steer clear of essential oils altogether, I have 3 unscented bars.

Q: What is lye and why do you need it?

A: Lye, or sodium hydroxide, is a basic substance that is reacted with the oils to produce soap! It can be dangerous on its own, but once it's mixed with the fats and butters it is completely used up!

Q: How do I care for my soap?

A: Make sure to keep it dry between uses, and never leave it in standing water. If you take it into the shower with you, make sure it will be able to dry out after, or store it outside of the shower. Store new bars in a cool, dry place or in your linen closet until you use them.

Q: How did you get into soap making?

A: I have been using bar soap for many years, and really liked it. I stumbled on a blog post where they had interviewed a lady who was selling soap on Etsy and I was inspired to start making and eventually selling my own soap. I really like that there is a combination of science and creativity that goes into soap making. 

Q: What are the ingredients?

A: The basic ingredients are olive oil, coconut oil, cocoa butter, castor oil, water, sodium hydroxide (lye), and sodium lactate. I then add in essential oils, clays, colloidal oatmeal, and botanicals.

Q: How do you make soap?

A: The simplified answer is by mixing an alkali with a fat. This "saponification" reaction produces soap! You can learn more about the process in my blog post here.

Q: Why do you wait a month to sell the bars?

A: The saponification reaction takes 24-48 hours, so after that the soap is safe to use. However, there is a lot of extra water left, so I don't sell the bars until 4 weeks after they are made. This allows for most of the water to evaporate meaning the bar will last longer once you start using it.

Q: What are the little bubbles in the bars?

A: During mixing, there is some air incorporated into the batter. I try my best to get the air out before it starts to firm up, but sometimes it doesn't work out as planned. The bubbles are not harmful in anyway, just provide a little visual interest to the bars.

Q: What's the white powder on tops of the bars?

A: As the loaf is curing, remaining lye reacts with the air to form a soda ash layer on some of the batches. We don't really know why it shows up sometimes, and not other times, but it is not dangerous and will wash off after the first couple uses.

Q: What kind of soap do you make?

A: I make soap using the cold process method which means the ingredients are mixed together and then the soap is left to cure for 4 weeks to produce a mild, gentle bar of soap! This is the method used by grandmothers, and their grandmothers before them. Read more about the process here.

Q: Do you wholesale?

A: Yes, I do. Please contact me to chat and I can send you my line sheet and order form.

Q: Where are you located?

A: I live in beautiful Calgary, AB.

Q: What payments do you accept?

A: At checkout, you will be able to pay with credit card, PayPal, or E-transfer. If you are picking up your order locally, you can pay with cash.

Q: How much is shipping?

A: If you live in Calgary, I am happy to offer free pickup in the SE. If not, shipping rates through Canada Post start at around $14 dollars depending on the order size and how quickly you would like it. If you spend more than $100 shipping is free!

Q: How long does it take you to process my order and ship it?

A: If all items are in stock, I will have your order in the mail within a couple days to a week. Local pick ups are usually ready within a couple of days.

Q: Are your soaps in any stores?

A: Yes, you can see a list of my stockists here.

Q: What's with the name?

A: I chose Lilac and Clover because it embodies beautiful, natural elements of the province I'm from. Clover reminds me of colorful, sweet smelling fields in the country where I grew up, and I always love walking by lilac bushes in the city and breathing in the delicious scent.

Q: Isn't bar soap unhygenic?

A: Actually, no. In the following study, bars of soap were intentionally contaminated with high levels of E.coli and panelists who used the bars had no trace of the E.coli left on their hands after washing. You can read the full study here.

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